About the Authors
Preface
Acknowledgments
Part I. An Introduction to Interactive Evaluation Practice
1. Introducing Interactive Evaluation Practice
2. Framing Interactive Evaluation Practice
3. Theoretical Foundations for Interactive Evaluation Practice
Part II. Skills and Strategies for Interactive Evaluation Practice
4. The Nuts and Bolts of Evaluation Conversations
5. An Evaluator's Dozen of Interactive Strategies
6. Managing Conflict Constructively in Evaluation Settings
7. Creating a Viable Interactive Evaluation Process
8. Dealing With the Unexpected in Program Evaluation: When Bad Things Happen to Good Evaluators
Part III. Teaching Cases for Bringing Interactive Evaluation Practice to Life
9. The Evaluator Is in Charge: Evaluating a Controversial Shelter Project
10. We're in This Together: Evaluating a Remedial Math Program
11. Serving as an Evaluation Coach: Engaging Staff and Participants in Evaluating a Healthy Nutrition Program
Epilogue: The End--and a Beginning
Glossary
Appendix A. The Program Evaluation Standards: A Guide for Evaluators and Evaluation Users (3rd Edition)
Appendix B. American Evaluation Association Guiding Principles for Evaluators
Appendix C. Essential Competencies for Program Evaluators
Appendix D. Interactive Evaluation Practice Principles Chapter Crosswalk
Appendix E. Generic Exercises for Reflecting on Interactive Evaluation Practice Case Studies
References
Author Index
Subject Index