Human Resource Information Systems
Basics, Applications, and Future Directions

Fifth Edition

Edited by:

Other Titles in:
Human Resource Management | Information Management (General)

October 2020 | 568 pages | SAGE Publications, Inc

Human Resource Information Systems: Basics, Applications, and Future Directions is a one-of-a-kind book that provides a thorough introduction to the field of Human Resource Information Systems (HRIS) and shows how organizations today can leverage HRIS to make better people decisions and manage talent more effectively. Unlike other texts that overwhelm students with technical information and jargon, this revised Fifth Edition offers a balanced approach in dealing with HR issues and IT/IS issues by drawing from experts in both areas. It includes the latest research and developments in the areas of HRIS justification strategies, HR technology, big data, and artificial intelligence. Numerous examples, best practices, discussion questions, and case studies, make this book the most student-friendly and current text on the market.

Included with this title:

The password-protected Instructor Resource Site (formally known as SAGE Edge) offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides. Learn more.

Preface

Acknowledgments

Part I: Human Resource Information Systems (HRIS)

Richard D. Johnson and Kevin D. Carlson

Chapter 1: The Evolution of HRM and HRIS

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

HR Activities

Technology and Human Resources

Evolution of HRM and HRIS

HRIS Within the Broader Organization and Environment

Themes of the Book

Summary

Key Terms

Discussion Questions

Case Study: Position Description and Specification for an HRIS Administrator

Michael D. Bedell and Michael L. Canniff

Chapter 2: Systems Considerations in the Design of an HRIS

Editors’ Note

Chapter Objectives

Industry Brief: Jim Pascarell, President, Integra Optics

HRIS in Action

Introduction

HRIS Customers/Users: Data Importance

HRIS Architecture

Best of Breed

Planning for System Implementation

Summary

Key Terms

Discussion Questions

Case Study: HRIS in Action Revisited

Part II: Managing HRIS Implementations

Lisa M. Plantamura and Richard D. Johnson

Chapter 3: The Systems Development Life Cycle and HRIS Needs Analysis

Editors’ Note

Chapter Objectives

Industry Brief: Dan Staley, Partner, PwC

HRIS in Action: Failing to Plan Is Planning to Fail

Introduction

The Systems Development Life Cycle

Analysis

Needs Analysis

Summary

Key Terms

Discussion Questions

Case Study: Planning the Needs of Other Organizations

Richard D. Johnson and James H. Dulebohn

Chapter 4: System Design and Acquisition

Editors’ Note

Chapter Objectives

Industry Brief: Jeffrey D. Miller, Deloitte Consulting

HRIS in Action

Introduction

Design Considerations During the Systems Development Life Cycle

Working With Vendors

Assessing System Feasibility

Summary

Key Terms

Discussion Questions

Case Study: Larson Property Management Company

Richard D. Johnson and Michael J. Kavanagh

Chapter 5: Change Management and System Implementation

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction to the Management of Change

Models of the Change Process

Selected Change Models

Why Do System Failures Occur?

HRIS Implementation

Critical Success Factors in HRIS Implementation

Summary

Key Terms

Discussion Questions

Case Study: The Grant Corporation

Kevin D. Carlson and Michael J. Kavanagh

Chapter 6: Cost-Justifying HRIS Investments

Editors’ Note

Chapter Objectives

Industry Brief: Hillary Brotman, Director, Huron Consulting Group

HRIS in Action

Introduction

HRIS Benefit-Cost Analysis

Implementation Costs

Estimating the Value of Indirect Benefits

Estimating Indirect Benefit Magnitude

Mapping Indirect Benefits to Revenues and Costs

Methods for Estimating the Value of Indirect Benefits

Estimating the Timing of Benefits and Costs

Avoiding Common Problems

Packaging the Analysis for Decision Makers

Conclusion

Summary

Key Terms

Discussion Questions

Case Study: Justifying an HRIS Investment at Investment Associates

Part III: Human Resource Information Systems Applications

Linda C. Isenhour and Christopher J. Hartwell

Chapter 7: HR Administration and HRIS

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

The HRIS Environment and Other Aspects of HR Administration

HRM Administration and Organizing Approaches

Legal Compliance and HR Administration

HR Administration and Equal Employment Opportunity

HR Strategic Goal Achievement and the Balanced Scorecard

Summary

Key Terms

Discussion Questions

Case Study: The Calleeta Corporation

Richard D. Johnson and Michael J. Kavanagh

Chapter 8: Talent Management and HR Planning

Editors’ Note

Chapter Objectives

Industry Brief: Michelle Tenzyk, Chief Executive Officer, East Tenth Group

HRIS in Action

Introduction

Talent Management

Technology and Talent Management

Human Resource Planning

Summary

Key Terms

Discussion Questions

Case Study: HRIS in Action Case Continued

Kimberly M. Lukaszewski and David N. Dickter

Chapter 9: Recruitment and Selection in an Internet Context

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

Recruitment and Technology

Online Recruitment Guidelines

Selection and Technology

Summary

Key Terms

Discussion Questions

Case Study: Recruitment and Selection in a Global Organization

Ralf Burbach and Steven D. Charlier

Chapter 10: Training and Development

Editors’ Note

Chapter Objectives

Industry Brief: Richard Gegenwarth, Strategic Change Management Leader, Guardian Life

HRIS in Action

Introduction

Training and Development: Strategic Implications and Learning Organizations

Training Metrics and Benefit-Cost Analysis

HRIS Applications in Training

Summary

Key Terms

Discussion Questions

Case Study: Training and Development at Meddevco

Charles H. Fay and Hadi El-Farr

Chapter 11: Rewarding Employees and HRIS

Editors’ Note

Chapter Objectives

Industry Brief: Matthew Cotugno, Leader, Total Rewards, MVP Health Care

HRIS in Action

Introduction

Performance Management

Compensation

Benefits

Payroll

Summary

Key Terms

Discussion Questions

Case Study: Grandview Global Financial Services, Inc.

Huub Ruël and Tanya Bondarouk

Chapter 12: Strategic Considerations in HRIS

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

HRM and Technology

eHRM: From Strategy to Results

eHRM and the HRM Function

The Future of eHRM

Summary

Key Terms

Discussion Questions

Part IV: Advanced HRIS Applications and Future Trends

Michael J. Kavanagh and Miguel R. Olivas-Luján

Chapter 13: HRIS and International HRM

Editors’ Note

Chapter Objectives

Industry Brief: Roy J. Wood, Jr., Executive Vice President of Professional Services, Insurity

HRIS in Action

Introduction

HR Programs in Global Organizations

HRIS Applications in IHRM

Summary

Key Terms

Discussion Questions

Case Study: Global Issues in a Multinational Company

Kevin D. Carlson and Michael J. Kavanagh

Chapter 14: HR Metrics and Workforce Analytics

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

A Brief History of HR Metrics and Analytics

Limitations of Historical Metrics

Contemporary HR Metrics and Workforce Analytics

HR Metrics, Workforce Analytics, and Organizational Effectiveness

So Where Are the Best Workforce Analytics Opportunities Likely to Be Found?

An Example Analysis: The Case of Staffing

Building a Workforce Analytics Function

Useful Things to Remember About HR Metrics and Analytics

Summary

Key Terms

Discussion Questions

Case Study: Regional Hospital

Humayun Zafar and Dianna L. Stone

Chapter 15: HRIS Privacy and Security

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

Employee Privacy in a Global Environment

Components of Information Security

Information Policy and Management

Summary

Key Terms

Discussion Questions

Case Study: Practical Applications of an Information Privacy Plan

Stephanie L. Black and Andrew F. Johnson

Chapter 16: The Role of Social Media in HR

Editors’ Note

Chapter Objectives

HRIS in Action

Introduction

Global Social Media Platform Use

Social Media and HR Practices

Concerns Over Social Media

Guidelines for Corporate Social Media Policies

Research-Based Tips for the Use of Social Media in HR

Summary

Key Terms

Discussion Questions

Richard D. Johnson and Kevin D. Carlson

Chapter 17: The Future of HRIS

Editors’ Note

Chapter Objectives

Introduction

Future Trends in HRM

Future Trends in HRIS

Summary

Discussion Questions

Key Terms

Glossary

References

About the Editors

About the Contributors

Notes

Index

Supplements

Instructor Resource Site
edge.sagepub.com/johnsonhris5e

Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.

Student Resource Site
edge.sagepub.com/johnsonhris5e

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

For additional information, custom options, or to request a personalized walkthrough of these resources, please contact your sales representative.

I like how this book covers the benefits of having HRIS and the emphasis on digitalized processes. My suggestion for the next edition would be to have the right balance of HRIS and People Analytics in this book. It will definitely add value. For example, Ch 14 is an important chapter from an industry perspective. There is a scope of including online interactive activities for students to develop their data-driven decision-making skills. Similarly, Chapters on HRIS can have materials like videos to support applied and experiential learning.

Prashant Taneja

Business Dept, Southern Alberta Inst Of Tech

January 28, 2024

Report this review

Previous editions were great resources for our classes. Need to stay current.

Ms Melodie Dorminy

Graduate Programs in Human Resource Development, Villanova University

March 23, 2021

Report this review