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`Compiled with care.... One aspect of information technology which is growing fast... is electronic mail. Professor Palme has been working on computer-mediated-communication since 1977 and is well qualified to write on the subject of e-mail which he does concisely and with clarity' - Intermedia
`Providing a complete overview of the issues that inform any discussion about the impact of information technology, this book is an invaluable resource for teaching and research' - Current Literature on Science of Science