Public Management
Thinking and Acting in Three Dimensions
Second Edition
Other Titles in:
Public Management
Public Management
September 2015 | 528 pages | CQ Press
In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches to public management are inadequate for dealing with the complexity that public managers face in practice. The authors develop an analytic approach to public management analysis which clarifies the inner workings of America’s constitutional scheme of governance by viewing them through the three lenses of structure, culture, and craft. This approach is operationalized by a model deliberative process. Rich with vivid, of-the-moment examples of managerial situations as well as noteworthy scholarship, Public Management underlines the challenges and art of balancing structure, culture, and craft. It educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.
PART I: ANALYZING PUBLIC MANAGEMENT’S CHALLENGES
CHAPTER 1: PUBLIC MANAGEMENT’S THREE DIMENSIONS: STRUCTURE, CULTURE, CRAFT
CHAPTER 2: FIRST PRINCIPLES: MANAGERIAL ACCOUNTABILITY TO THE RULE OF LAW
CHAPTER 3: NATIONAL SECURITY AGENCY SURVEILLANCE: REFLECTING SOCIETY’S VALUES, PERFORMING EFFECTIVELY, EARNING TRUST?
PART II: STRUCTURES: THE CONCRETE EXPRESSIONS OF PUBLIC POLICY
CHAPTER 4: STRUCTURES OF GOVERNMENT: JAMES MADISON’S LEGACIES
CHAPTER 5: STRUCTURES OF GOVERNMENT: THE ADMINISTRATIVE STATE
CHAPTER 6: STRUCTURES OF GOVERNMENT: TOOLS FOR PUBLIC MANAGERS
CHAPTER 7: STRUCTURES OF GOVERNMENT: RULES AND REGULATIONS
PART III: THE CULTURE DIMENSION
CHAPTER 8: CULTURE: THE BUILDING BLOCKS
CHAPTER 9: CULTURE: INSTITUTIONALIZED VALUES
PART IV: THE CRAFT DIMENSION
Introduction to Part IV: Craft: Public Managers as Creators
CHAPTER 10: MANAGERIAL STYLES
CHAPTER 11: MANAGERIAL HEURISTICS
PART V: MULTI-DIMENSIONAL PUBLIC MANAGEMENT
CHAPTER 12: 3D PUBLIC MANAGEMENT: STRUCTURE, CULTURE, CRAFT
APPENDIX A: THE USE OF ARGUMENT