K. Brian Dorval Think First Serve, Inc.

K. Brian Dorval is Founding Partner and President of Think First Serve, Inc., a management training and consulting company specializing in the use of creative-thinking, problem-solving, and performance improvement methods to help groups and organizations figure out new ways to grow. He has more than 23 years of experience helping people, teams, and organizations significantly improve their personal performance and business results. He has delivered more than 450 Creative Problem Solving, management coaching, and performance training sessions for companies in 20 countries around the world. He has also published more than 50 articles, chapters, and books on topics related to creative thinking, problem solving, and performance improvement. In other performance-related areas, he is a USPTA (United States Professional Tennis Association)-certified tennis professional, who specializes in the mental game. He has worked with regionally and nationally ranked junior and college tennis players, as well as adults of varying levels, to improve mental toughness and enhance performance during competition. He conducts research on the topics of creative thinking, problem solving, mental imagery, and sports performance and applies the results to help people, teams, and organizations develop high-performance practices that stimulate growth and success. He is also Head Tennis Professional for Western New York’s Shining Stars adaptive tennis program for children with autism. He holds a master of science degree from Buffalo State College in creativity and innovation (1990).