Key Concepts in Hospitality Management
"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry."
- Peter Lugosi, Oxford School of Hospitality Management
"This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book."
- Erwin Losekoot, Auckland University of Technology
"All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!"
- Claudia Rothwangl, ITM College
This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world.
A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book.
Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.
Perfect introduction to key concepts within hotel management - ideal content for Level 4. Provides a basic introduction to the students before they progress to look at some of the key concepts in greater detail during Level 5 and 6.
In times where it is difficult to get students to read books, this is a good supplement to articles (free from the Library database). It has a short chapter on everything in the curriculum and provides a reliable source for referencing in student papers. The authors of the chapters are leading within their respective fields.
Perfect supporting notes and references
Very enjoyable easy reading
This book is not useful in a teaching context.
This is an excellent text for any researcher or student and makes a major contribution to anyone's library.
The book is well structured and easy to read. It can be a useful addition to any students choosing Hospitality Management as a major or minor for their degree as it offers an excellent review of the key concepts they need to be aware of.
great text book, a real addition to the reading list
a very good read for learning or updating knowledge in consumer behaviour and customer relationships in management in hospitality.
essential reading for anyone completing a hospitality course or delivering a course.
Provided key theories to students in hospitality management
Very informative and easy to read I have recommended it to the student group
